Simple, transparent pricing

Everything you need.
Nothing you don't.

All plans include a 14-day free trial. No credit card required.

Starter
$99 /mo

For small MSPs getting started with AI-powered operations.

  • ✓ AI Helpdesk (50 tickets/mo)
  • ✓ Client Portal
  • ✓ Tech Dashboard
  • ✓ Device Management (10 devices)
  • ✓ Patch Management
  • ✓ Basic Analytics
  • ✓ 2 team members
  • ✓ Email support
  • ✗ HIPAA Compliance
  • ✗ Security Alerting
  • ✗ SLA Guarantees
  • ✗ Priority Support
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Most popular
Professional
$249 /mo

For growing MSPs serving healthcare clients and SMBs.

  • ✓ AI Helpdesk unlimited
  • ✓ Client Portal
  • ✓ Tech Dashboard
  • ✓ Device Management unlimited
  • ✓ Patch Management
  • ✓ Full Analytics Dashboard
  • ✓ 10 team members
  • ✓ HIPAA Compliance Suite
  • ✓ Security Alerting (AI anomaly detection)
  • ✓ BAA Attestation
  • ✓ Priority email & chat support
  • ✓ 4-hour SLA on Critical tickets
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Enterprise
Custom

For established MSPs with complex compliance and scale requirements.

  • ✓ Everything in Professional
  • ✓ Unlimited team members
  • ✓ Dedicated account manager
  • ✓ 1-hour SLA on Critical tickets
  • ✓ Custom integrations & API
  • ✓ White-label client portal
  • ✓ Advanced security policies
  • ✓ Quarterly business reviews
  • ✓ Onboarding & training
  • ✓ Phone support
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Full feature comparison

Feature Starter Professional Enterprise
Helpdesk & Support
AI ticket triage ✓ ✓ ✓
Monthly ticket volume 50 Unlimited Unlimited
Client portal ✓ ✓ ✓
SLA on Critical tickets 8 hours 4 hours 1 hour
Knowledge base ✓ ✓ ✓
RMM & Device Management
Device inventory 10 devices Unlimited Unlimited
Alert rules & monitoring ✓ ✓ ✓
Patch management ✓ ✓ ✓
Compliance & Security
HIPAA compliance suite ✗ ✓ ✓
BAA attestation ✗ ✓ ✓
Security alerting (AI anomaly) ✗ ✓ ✓
Policy generator ✗ ✓ ✓
Analytics & Reporting
Analytics dashboard Basic Full Full + custom reports
Exportable reports ✗ ✓ ✓
Team & Access
Team members 2 10 Unlimited
Role-based permissions ✓ ✓ ✓
White-label portal ✗ ✗ ✓
Support
Support channel Email Email + Chat Email + Chat + Phone
Onboarding assistance Self-serve Guided Dedicated onboarding

Common questions

Is there a free trial?

Yes — every plan starts with a 14-day free trial. No credit card required. You'll only be charged after the trial ends if you choose to continue.

Can I change plans later?

Absolutely. Upgrade or downgrade at any time from your account settings. Changes take effect at the next billing cycle.

What counts as a ticket?

Any new client request submitted through the portal or email. Replies within an existing ticket thread don't count.

Do you sign BAAs?

Yes. Professional and Enterprise plans include a signed Business Associate Agreement for MSPs working with healthcare clients.

Is my data secure?

All data is encrypted in transit and at rest. We use SOC 2 Type II compliant infrastructure and never sell or share your data.

What happens after the trial?

You choose whether to continue. We'll send you a reminder before the trial ends — no surprise charges. Your data is preserved even if you don't upgrade.