Simple, transparent pricing — All 21 apps. Every tier. No add-ons.
Everything you need.
Nothing you don't.
Priced per technician — no per-device or per-ticket fees. No module add-ons. 21 apps included at every tier.
Not sure which plan? Calculate your exact savings →
For small MSPs getting started with AI-powered operations.
$745/mo for 5 techs
- AI Helpdesk (50 tickets/mo)
- Client Portal
- Tech Dashboard
- Device Management (10 devices)
- Patch Management
- Basic Analytics
- 2 team members
- Email support
- HIPAA Compliance
- Security Alerting
- SLA Guarantees
- Priority Support
For growing MSPs serving healthcare clients and SMBs.
$995/mo for 5 techs
- AI Helpdesk unlimited
- Client Portal
- Tech Dashboard
- Device Management unlimited
- Patch Management
- Full Analytics Dashboard
- 10 team members
- HIPAA Compliance Suite
- Security Alerting (AI anomaly detection)
- BAA Attestation
- Priority email & chat support
- 4-hour SLA on Critical tickets
For established MSPs with complex compliance and scale requirements.
$1,245/mo for 5 techs
- Everything in Professional
- Unlimited team members
- Dedicated account manager
- 1-hour SLA on Critical tickets
- Custom integrations & API
- White-label client portal
- Advanced security policies
- Quarterly business reviews
- Onboarding & training
- Phone support
What MSPs are saying
"We cut our tool sprawl from 14 apps down to Cavaridge. Our techs actually use it — that's the whole ballgame."
"The HIPAA compliance suite paid for itself in the first audit cycle. BAA signing took one email. Seamless."
"AI triage handles 60% of Tier 1 before we even see it. Our response times dropped from 4 hours to under 30 minutes."
Full feature comparison
| Feature | Starter | Professional | Enterprise |
|---|---|---|---|
| Helpdesk & Support | |||
| AI ticket triage | |||
| Monthly ticket volume | 50 | Unlimited | Unlimited |
| Client portal | |||
| SLA on Critical tickets | 8 hours | 4 hours | 1 hour |
| Knowledge base | |||
| RMM & Device Management | |||
| Device inventory | 10 devices | Unlimited | Unlimited |
| Alert rules & monitoring | |||
| Patch management | |||
| Compliance & Security | |||
| HIPAA compliance suite | |||
| BAA attestation | |||
| Security alerting (AI anomaly) | |||
| Policy generator | |||
| Analytics & Reporting | |||
| Analytics dashboard | Basic | Full | Full + custom reports |
| Exportable reports | |||
| Team & Access | |||
| Team members | 2 | 10 | Unlimited |
| Role-based permissions | |||
| White-label portal | |||
| Support | |||
| Support channel | Email + Chat | Email + Chat + Phone | |
| Onboarding assistance | Self-serve | Guided | Dedicated onboarding |
Common questions
Is there a free trial?
Yes — every plan starts with a 14-day free trial. No credit card required. You'll only be charged after the trial ends if you choose to continue.
Can I change plans later?
Absolutely. Upgrade or downgrade at any time from your account settings. Changes take effect at the next billing cycle.
What counts as a ticket?
Any new client request submitted through the portal or email. Replies within an existing ticket thread don't count.
Do you sign BAAs?
Yes. Professional and Enterprise plans include a signed Business Associate Agreement for MSPs working with healthcare clients.
Is my data secure?
All data is encrypted in transit and at rest. We use SOC 2 Type II compliant infrastructure and never sell or share your data.
What happens after the trial?
You choose whether to continue. We'll send you a reminder before the trial ends — no surprise charges. Your data is preserved even if you don't upgrade.
Do you have customer case studies?
Yes. We've documented how MSPs across healthcare, SMB, and enterprise verticals cut tool spend, reduced compliance audit prep, and automated monthly reporting with Cavaridge. Read the case studies →